Storage Issue

[karen10]

I have Zoom One Pro, and currently am being advised that I am using 90% of my storage, 13.5% of 15GB.  In the Plan Options it advises that One Pro has only 5GB storage, and I've never had an issue with storage before.  Now I have only 9 videos stored where I used to have over 100.  Can someone advise if Zoom has changed it's storage policy in the recent past - like past month?  Thank you!

[sachinzoom]

Hello,

Please go thru these steps to manage your cloud recording storage:

https://support.zoom.us/hc/en-us/articles/7627873724685

See if this helps

[karen10]

Thanks so much!  Will give it a try!

[sachinzoom]

Let me know how it goes. 

If this helps, please accept the answer as an accepted solution.