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2023-01-31 11:28 AM
I have Zoom One Pro, and currently am being advised that I am using 90% of my storage, 13.5% of 15GB. In the Plan Options it advises that One Pro has only 5GB storage, and I've never had an issue with storage before. Now I have only 9 videos stored where I used to have over 100. Can someone advise if Zoom has changed it's storage policy in the recent past - like past month? Thank you!
2023-01-31 01:45 PM
Hello,
Please go thru these steps to manage your cloud recording storage:
https://support.zoom.us/hc/en-us/articles/7627873724685
See if this helps
2023-02-01 11:55 AM
Thanks so much! Will give it a try!
2023-02-01 12:19 PM
Let me know how it goes.
If this helps, please accept the answer as an accepted solution.