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Simultaneous logins from mult devices

mstewart99999
Newcomer
Newcomer

We have users with several devices in our offices: desktop, laptop, etc. 

Zoom keeps logging them out saying they're on another device b/c they switch back and forth using the devices for different times of day, types of meetings, spaces, etc. Each user is in his/her same location and are the only user of their devices so this isn't an attempt to pile multiple people into the same seat license. How can we just keep them logged into several devices at once?

 

Thanks in advance for ideas/feedback.

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

@mstewart99999 – It’s complicated! See this short-read Zoom Support article for the definitive answer. 


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Thanks Ray. So essentially, it's a George Thorogood approach: One Bourbon, One Shot and One Beer.

That's a bummer since we've a higher density of devices (analogy to drinking more than one of each). I'll suggest a feature request, possible admin enabled to allow this.

Cheers,

Malcolm

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

We can celebrate if that goes through! Remember each device consumes bandwidth. I’d expect a feature like this to possibly be an extra-license feature, or somehow very restricted or controlled somehow – just sayin’. 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !