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Audio could not be heard by all participants when screed sharing a website video

fwkeith3
Explorer
Explorer

The participants on my Zoom session were not able to hear the audio that was being played from a website I opened and was sharing during our call. They could see the web site content I was sharing but they could not hear the audio from the website. I (as the call host) could hear the audio very well. Are the audio settings I need to adjust on my laptop or in my Zoom settings?  

Thank you

1 ACCEPTED SOLUTION

storyhub
Community Champion | Customer
Community Champion | Customer

As an audio and broadcast engineer I can tell you that computer audio can be very complicated. Be sure you have selected "share sound" in the screen share window.

If this works please click accept as a solution.

View solution in original post

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

As an audio and broadcast engineer I can tell you that computer audio can be very complicated. Be sure you have selected "share sound" in the screen share window.

If this works please click accept as a solution.