cancel
Showing results for 
Search instead for 
Did you mean: 

Sending invites from mac desktop client

Haggit
Newcomer
Newcomer

A client called today to complain that on his Mac, his zoom desktop no longer sends meeting invitations. I am not a mac user, but from my work in Zoom on Windows, when scheduling a meeting, if Outlook is configured it will open the Send meeting invite and you can then enter the recipients.

On mac all I can get it to do is add the meeting to the outlook calendar, or with apple mail configured, I can add the meeting to the icloud calendar, but not invitation is actually sent.

 

What am I doing wrong? Is this really possible on mac desktop zoom client?

 

Thank you!

4 REPLIES 4

ZoomMac
Newcomer
Newcomer

Having the same issue and appears that I can solve it by going into ical, clicking the calendar event and resending from there.  This is not ideal and should be more seamless

BPBear
Newcomer
Newcomer

Have had this same issue over and over again. The Zoom Client for mac indicated - or appears to indicate - that it is sending invitations to the participants whose email addresses are listed. However, no invitation is ever sent. Invitations can be sent manually, but what's the point of a Client if it won't send invitations?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello community members,


I'm sorry for the inconvenience and late response.

You may follow this to set up calendar and contacts integration:

  1. Sign in to the Zoom web portal.
  2. Click Profile.
  3. Under Others, in the Calendar and Contact Integration section, click Configure Calendar and Contacts Service.
  4. Select a service. 
  5. Change the permissions for the service.
  6. Click Next.
  7. Follow the on-screen instructions to grant Zoom access to the calendar/contacts service.
  8. After allowing access, you will be redirected back to the Zoom web portal, which will indicate the permissions for the calendar and contacts integration.

You can check out this article for more information.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

BPBear
Newcomer
Newcomer

Your step by step is all well and good. But these steps are useless for anyone using macOS clients, including Contacts and Calendar. One would think that Zoom would support macOS apps since it has a macOS desktop client.