Second window opens when someone else screen shares

[mmccormick]

When someone else screen shares, it is now opening up in a new, second, window.  It leaves all of the participant videos open in the original window.  How do I get these back into one shared window where I can just adjust the layout to grid/pinned/etc?  This appears to be a new issue as of this week.

[Doreenv]

Yes, looking for solution please.

[Frank_TB]

Hello,

Is Dual monitor mode turned on in your settings?

To enable / disable  the dual monitors feature for your own use:

Sign in to the Zoom Client.
In the top-right corner of the Zoom Client, click your profile picture then click Settings.
Click the General tab.
Select / deselect  the Use dual monitors check box.

https://support.zoom.us/hc/en-us/articles/201362583-Using-Zoom-desktop-client-with-dual-monitors 

 

Regards

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