Screenshare device audio not working on ipad but works on iphone screenshare, same account

[SantaFeAngel]

screen sharing on my new ipad but there's no audio/sound from the videos that I play on youtube or instagram. They all play audio fine when I disconnect zoom. When I set up screenshare, i've clicked the audio for device both ways with no sound at all on either. What else could it be?

[SantaFeAngel]

Maybe an issue with the new  ipad?

[Niral]

Did you find a solution? I have the same problem though I have enabled original sound, and the microphone is on.

[RN]

Hi @SantaFeAngel @Niral welcome to the community, I am able to share sound through my iOS device with share device audio: on and my volume all the way up 

Share Device Audio: On

Ensuring volume is up

Also suggest from the control panel, checking audio outputs 

I would also ensure that the devices are running the latest version of iOS and Zoom.