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2023-07-19 07:35 PM
When I start a meeting, a message appears that I am not allowed to screen share. I have a Pro plan, I am hosting the meeting. Those who I invite to my meeting can share their screen but I still can't share mine. I have followed numerous You Tube videos to make sure my Mac settings aren't the problem. Nothing has worked. Can anyone help? Thankyou.
2023-07-20 06:23 AM
Hi there!
Apologies if you have already completed these steps, but I just want to make sure you have covered all the bases first.
If you are still having issues after following these troubleshooting steps, submit a request to Zoom Support for advanced troubleshooting.
I hope this helps!
2023-07-23 07:41 PM
Thanks for your help Alena. I have followed those steps multiple times without success so I have now submitted a request to Zoom support. Your links were very helpful. Thank you.