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Screen share on iPad

KMoody35
Explorer
Explorer

I recently got a new iPad Air 13-inch (M2) with iOS version 17.5.1. Ever since getting it, I have not been able to share my screen with participants successfully. Whenever I try to show what I am doing on my browser, they can only see the Home Screen on my iPad and sometimes a page from the website that I am not currently on. If I am sharing a page from the Kindle app, they may see a previous page that I visited but am not currently on. I tried deleting zoom and redownloading to make sure I have the current update, but it hasn’t gotten better. There’s no issue with anyone sharing their screen with me, and I have been able to share the whiteboard with participants. If someone could lead me in the right direction that would be great. I use zoom for teaching. TIA!

1 ACCEPTED SOLUTION

KaneZhu
Zoom Employee
Zoom Employee

Hi @KMoody35 , can you please check if Stage Manager was turned on? https://support.apple.com/en-us/105075

If it's enabled, please turn it off to see if you can share without the issue.

View solution in original post

3 REPLIES 3

KaneZhu
Zoom Employee
Zoom Employee

Hi @KMoody35 , can you please check if Stage Manager was turned on? https://support.apple.com/en-us/105075

If it's enabled, please turn it off to see if you can share without the issue.

KMoody35
Explorer
Explorer

@KaneZhu You saved me!!! Thank you so much! It worked and I’m back in business! I appreciate your speedy and helpful response! 🙏🏾🙏🏾 God bless you!

waltli
Zoom Employee
Zoom Employee

Engineers have addressed this issue; we plan to fix it in the next version (July version). Turning off Stage Manager can be a temporary solution.