Screen Share

[Sherlene]

I have done many steps that I found online about sharing my screen on my HP laptop,  but nothing works. I am the only HOST and cannot share my screen. I use ZOOM daily and cannot share. I have the SHARE button on the bottom of my screen. When a participant enters, a message pops up "You are restricted in sharing in this meeting." My participants can share. I downloaded a new version of Zoom to no avail.  Please help! Thank you!

[lancetlc]

Hey Sherlene,

Thank you for your message. If screen sharing is disabled, admins can enable this feature and turn on the ability for hosts to allow meeting participants to share their screen.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058726

If the issue persists, we suggest you submit a tech support ticket here with detailed information so our Tech Support Team can look into it.