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Saving subtitles to recordings once they are downloaded

Kri_25
Explorer
Explorer

I have worked out how to save the auto transcript in recordings as subtitles, and I can see them in the recording (when viewed in Zoom). 
However, when I download those recordings the subtitles no longer show up - anyone know how to get the subtitles to save to the downloaded recordings?

1 ACCEPTED SOLUTION

JimmyWick
Participant
Participant

How do I add and edit closed captioning to Zoom recordings?
Verify that you are set to use Audio Transcription in Zoom.
Generate a Transcript.
View and Edit the Transcript.
Embed the Transcript as Closed Captions.
Search within the Transcript.
Get Help.

 

Regards,
J Wick

View solution in original post

3 REPLIES 3

JimmyWick
Participant
Participant

How do I add and edit closed captioning to Zoom recordings?
Verify that you are set to use Audio Transcription in Zoom.
Generate a Transcript.
View and Edit the Transcript.
Embed the Transcript as Closed Captions.
Search within the Transcript.
Get Help.

 

Regards,
J Wick

I don't understand this solution. Can you please elaborate? I am able to see the closed captions when viewing the recording in zoom, but as soon as I download the recording and watch on my computer in QuickTime, the CC's are gone. How can I download with closed captions so they are available to watch and see when I upload the recording elsewhere? Thanks

I am also experiencing this.  How do I keep the subtitles embedded in the recording once I download it?