Saving subtitles to recordings once they are downloaded | Community
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Newcomer
July 20, 2022
Solved

Saving subtitles to recordings once they are downloaded

  • July 20, 2022
  • 1 reply
  • 0 views

I have worked out how to save the auto transcript in recordings as subtitles, and I can see them in the recording (when viewed in Zoom). 
However, when I download those recordings the subtitles no longer show up - anyone know how to get the subtitles to save to the downloaded recordings?

    Best answer by JimmyWick

    How do I add and edit closed captioning to Zoom recordings?
    Verify that you are set to use Audio Transcription in Zoom.
    Generate a Transcript.
    View and Edit the Transcript.
    Embed the Transcript as Closed Captions.
    Search within the Transcript.
    Get Help.

     

    Regards,
    J Wick

    1 reply

    JimmyWickAnswer
    Explorer
    July 20, 2022

    How do I add and edit closed captioning to Zoom recordings?
    Verify that you are set to use Audio Transcription in Zoom.
    Generate a Transcript.
    View and Edit the Transcript.
    Embed the Transcript as Closed Captions.
    Search within the Transcript.
    Get Help.

     

    Regards,
    J Wick

    Newcomer
    October 15, 2024

    I don't understand this solution. Can you please elaborate? I am able to see the closed captions when viewing the recording in zoom, but as soon as I download the recording and watch on my computer in QuickTime, the CC's are gone. How can I download with closed captions so they are available to watch and see when I upload the recording elsewhere? Thanks

    Newcomer
    December 12, 2024

    I am also experiencing this.  How do I keep the subtitles embedded in the recording once I download it?