Save chat

[adeyabo]

The auto save chat AND the manual save chat stopped working all of a sudden.  Anybody know why?

[DanHuber]

are you apart of a Zoom business account? The admin of your account could have disabled saving chat globally on the account. 

[adeyabo]

I work at a school, so I assume that I am part of a business account.  Not 100% certain.  How would I know if the admin change that setting.  It was working up until last week.  

[DanHuber]

I would reach out to that Admin or your IT dept. The setting when logged into Zoom is under accountsettingsmeeting settingsunder chat. If you are not an admin you won’t see account settings but here is an image of where the setting is.