cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Salesforce Lightning app setup

signalcc
Newcomer
Newcomer

I keep reading through the setup documents but am not finding the exact answer I am looking for. 

 

All I am trying to do is setup so zoom meetings show as events in salesforce.  I have installed the Salesforce Lightning App.   In the Zoom User Config tab in Salesforce I see where I can Authorize access to permitted Zoom APIs to sync Zoom Meeting information to Salesforce.

 

  •  Should this be a SF Admin?   A Zoom Admin?   Someone who is a SF Admin and Zoom Admin?
    • When I use my login (SF Admin) I see my meetings but will others in the company meetings sync?  I noticed that is a only time link for only one person
  •  Do all users need to connect to zoom in Saleforce?  If so, where do they do that?

 

1 REPLY 1

JAMC
Newcomer
Newcomer

I installed the app for admins only and the admins can see the Zoom records in SF. Unfortunately other users can not see the Zoom records. I did add these SF users to the Zoom Permission sets and I am not seeing any other permissions to assign. I am thinking to authorize my SF users to use the App in Zoom as well. 

Have you made any headways with your setup?