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2025-03-10 02:30 PM
I constantly use the safe driving screen in meetings. Yesterday it was working fine, but today it stopped allowing me to unmute when I tap the Tap to Speak circle. The app was not updated recently (since 2/28), the settings in the phone or Zoom were not changed. I can unmute using the standard meeting screen. I followed all the troubleshooting advice - changing app settings, phone permissions, force stopped the app, reinstalled the app. Nothing seems to have helped. All the settings are as suggested. No error messages.
Phone - Samsung Galaxy S23
Zoom app version - 6.3.11.28195
2025-03-11 10:34 AM
I have the same issue on S22 Ultra.
2025-03-12 12:01 PM
Same issue, Google Pixel 5
2025-03-12 03:59 PM
I have the same issue on Moto G stylus 5g.
Worked in one session and minutes later, not the next.
2025-03-13 06:22 AM
Thought it was my phone but it's happening on my Galaxy S20 and now my S25.
2025-03-13 06:27 AM
I have the same issue on a Moto Razr -- but be careful. I learned today that the mute / unmute button is working, but the display is not updating to show its current state. So you might be unmuted and not know it...
2025-03-13 01:02 PM
I can verify this is the case. I wasn't sure but I tested it with a colleague today and it definitely unmutes but doesn't change the screen. Thanks for this tip!!