Retrieve a non-saved chat

[LW7600]

Hi,

How can I retrieve a non-saved chat from a todays meeting?

[Bort · Accepted solution]

Unfortunately, chat logs are not recoverable if they were not saved. I would suggest enabling the Auto Saving Chats option in your web settings, so that any meetings you host on the desktop client will automatically save a copy of the chat transcript locally on your computer. 

[LW7600]

Thank you Bort.

[PSIG-DPL]

Except when it doesn't. ARGH!!!

[lmnop]

I had the auto-save feature enabled for my meeting and the chat did not save. I also manually selected "Save Chat" and it would not download the transcript.

[Wildpear]

Hello , 

I have all the settings correct and there is a meeting chat missing. It is the most important one, and I can not  see it. How can I retrieve this? 

[wlcutler]

I rarely want to have a chat saved, but when I do want to, I don't remember to do it. I'd like there to be a reminder - do you want to save the chat? Is there a place to request this, or is this request on the books already?

[Bort]

You can certainly visit our Zoom Feedback form, which is the official way to share any feedback or feature requests with the Zoom team. Thanks!