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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Request for Assistance: Retrieval of Deleted Recordings

Gyunel1
Newcomer
Newcomer
Dear Zoom Support Team,
 
I hope this email finds you well. My name is Gunel Abdullayeva, and I am writing to seek assistance with the recovery of deleted recordings from my Zoom account.
 
Unfortunately, I am unable to locate a trash icon or a "Trash" folder within my Zoom account to retrieve the deleted recordings. As these recordings are essential for my work, I would greatly appreciate your guidance on how to recover them.
I have already checked the Zoom interface thoroughly, but it seems I might be missing a step or feature for recovering deleted recordings. If there is a specific process or a hidden location where deleted recordings are stored, kindly provide step-by-step instructions to guide me through the recovery process.
 
I understand the importance of your time and appreciate your prompt attention to this matter. Your assistance in recovering these recordings is crucial for the continuity of my work, and I am confident that with your expertise, we can resolve this issue efficiently.
 
Thank you for your understanding and support. I look forward to your guidance on retrieving the deleted recordings.
1 REPLY 1

clearlyzoom
Newcomer
Newcomer

I can't find the trash icon either.  Feel like I'm going crazy, I

always use this!