Request for Assistance: Retrieval of Deleted Recordings | Community
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Newcomer
February 5, 2024
Question

Request for Assistance: Retrieval of Deleted Recordings

  • February 5, 2024
  • 1 reply
  • 2 views
Dear Zoom Support Team,
 
I hope this email finds you well. My name is Gunel Abdullayeva, and I am writing to seek assistance with the recovery of deleted recordings from my Zoom account.
 
Unfortunately, I am unable to locate a trash icon or a "Trash" folder within my Zoom account to retrieve the deleted recordings. As these recordings are essential for my work, I would greatly appreciate your guidance on how to recover them.
I have already checked the Zoom interface thoroughly, but it seems I might be missing a step or feature for recovering deleted recordings. If there is a specific process or a hidden location where deleted recordings are stored, kindly provide step-by-step instructions to guide me through the recovery process.
 
I understand the importance of your time and appreciate your prompt attention to this matter. Your assistance in recovering these recordings is crucial for the continuity of my work, and I am confident that with your expertise, we can resolve this issue efficiently.
 
Thank you for your understanding and support. I look forward to your guidance on retrieving the deleted recordings.

    1 reply

    Newcomer
    February 12, 2024

    I can't find the trash icon either.  Feel like I'm going crazy, I

    always use this!