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Remote Support

Huzaifa
Newcomer
Newcomer

Hi, When I request remote control from user it says remote control is not available for the current participant. What does it mean.

1 REPLY 1

Bort
Community Champion | Employee
Community Champion | Employee

Its likely that they are connected through an app that doesn't support Remote Control, such as the web client. Are they joining the meeting through the desktop client or just in a web browser?