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Remote Support

Huzaifa
Newcomer
Newcomer

‎2022-02-16 09:12 AM

Hi, When I request remote control from user it says remote control is not available for the current participant. What does it mean.

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Bort
Zoom Employee
Zoom Employee

‎2022-02-16 09:56 AM

Its likely that they are connected through an app that doesn't support Remote Control, such as the web client. Are they joining the meeting through the desktop client or just in a web browser? 

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