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Recovering deleted recordings

FSCKnights
Explorer
Explorer

I accidentally deleted a recording and then the trash. Can I recover the deleted recording?

1 ACCEPTED SOLUTION

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

Sorry, You cannot recover a recording that has been deleted from Trash:

 

https://support.zoom.us/hc/en-us/articles/4414397195277

 

Hope that helps

View solution in original post

4 REPLIES 4

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

Sorry, You cannot recover a recording that has been deleted from Trash:

 

https://support.zoom.us/hc/en-us/articles/4414397195277

 

Hope that helps

Hi can I check please- my account changed from individual to business and I was on leave, I was notified by zoom my cloud recordings would be deleted, even though I had a continuous subscription. Are my recordings recoverable?

willjoe2442
Contributor I
Contributor I

In the navigation menu, click Recordings. At the top right, you will see a Trash icon if there are any cloud recordings in the trash. Click the icon to see any deleted cloud recordings. Click Recover on the right to retrieve the recording

 

Regards,

Will

FSCKnights
Explorer
Explorer

That's not the answer I was hoping to get but I figured as much. Thanks.