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Recordings

ahouseofruthmin
Newcomer
Newcomer

I just want my recordings. They seem to have disappeared.   These are ministry recordings, please help me obtain them. My Zoom just converted without my permission to business from one platform and the recordings disappeared.  I send these recordings out to people who are sick and shut-in at home, or who just don’t go to church.

 

Respectfully,

Overseer Carol 

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @ahouseofruthmin 

Welcome to the Zoom Community! We're glad to have you here.

Kindly check this article that can help you with locating your local and cloud recordings.

Should you need further assistance, please let us know. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Ok, thanks. I will check it. If I want to know more, I will ask by starting my own thread.

lynn895
Contributor I
Contributor I

I would check the recording section in your Zoom account to get the recording link and send it. It may be that the layout changed in the recent update. Alternatively you could automate sharing the Zoom recording using a marketplace app, Salepager, that can send the session recording out to folks for you.