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Recording still processing after 24 hours

katielance
Newcomer
Newcomer

‎2022-11-04 09:12 AM

Hi everyone - I had a 30 minutes meeting yesterday and recorded it and 24 hours later it still says processing. I have never had this happen. Is there any way to trouble shoot this or expedite the recording? Is it just lost? Thank you for your help!

4 REPLIES 4

HeatherMarie
Newcomer
Newcomer

‎2022-11-04 01:39 PM

Same here. Chatbot is useless & chat support is "something went wrong please try again later" - ANYONE AT ZOOM SEEING THIS??

0 Likes

katielance
Newcomer
Newcomer
In response to HeatherMarie

‎2022-11-04 03:18 PM

Thank you! I just logged in and finally it is available! Whew!

0 Likes

HeatherMarie
Newcomer
Newcomer

‎2022-11-04 01:50 PM

This was on another post

 https://support.zoom.us/hc/en-us/requests/new

katielance
Newcomer
Newcomer

‎2022-11-04 03:19 PM

Thank you! 

0 Likes