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Recording recorded in 4:3 ration (square) Instead of 16:9 (rectangle)

RobynH
Newcomer
Newcomer

‎2022-01-28 02:16 PM

I was using the MmmHmm app and things were going great but when I saw the recording it was tiny and square and not my usual Zoom size. Do you have any idea why that happened and how I can fix it?

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-05-04 01:53 PM - edited ‎2022-05-04 01:53 PM

Hi @RobynH as you cannot change the ratio of the recording afterward when recording, however, before recording again I would double-check your Zoom client settings > Video > Camera > Original Ratio to see if this was checked. 

 

For example, with the original ratio deselected you will see a difference in the ratio of your camera. 

 

 

As compared to it being selected

 

Hope this helps! 

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