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Recording missing sound for one participant

BLindbloom
Newcomer
Newcomer

I recorded a meeting today, but when I downloaded the files and listened to the meeting, one of the participants has no sound.  Anyone else speaking can be heard except for one person.  Is there any way to recover the audio for this particular participant? Is there anyway to determine if this was on my end or the participant's end?  Also, is there any settings I should check to ensure this doesn't happen again?  Thanks.

1 REPLY 1

Odessa_math
Explorer
Explorer

You are not the only person who has this bug. Here is similar report about 2 participants. Looks like Zoom fails to work properly for selected users.  I'm kicked from almost any conference with fake network problem if I use Windows. And I'm not if I use Linux or if the host uses Linux. Same happens with few my co-workers but others did not notice any problems. It happens for about a week.