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Recording from past years

Gigirl
Newcomer
Newcomer

How can I get recordings from past years such as 2020, because I really need that recording? 

1 ACCEPTED SOLUTION

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @Gigirl 

Unless you have a paid account and never delete your recordings and have storage to keep them, there is no posbiblitiy to find an old recording,
When recordings are deleted from cloud storage they are avialable for 30 days

 

all the best

 

John

https://www.youtube.com/@boomwithlordzoom

View solution in original post

3 REPLIES 3

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @Gigirl 

Unless you have a paid account and never delete your recordings and have storage to keep them, there is no posbiblitiy to find an old recording,
When recordings are deleted from cloud storage they are avialable for 30 days

 

all the best

 

John

https://www.youtube.com/@boomwithlordzoom

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Gigirl!

Did you see the previous response from @ExpertswhoJohn?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Gigirl!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?