Recording - audio only but I need video recording too

[lizz7]

I am recording a meeting to the cloud and the recording is only audio only.

I have checked the account settings and made sure the audio only box is not ticked.

What else can I do?

[Realtalktina]

I had the same thing happened to me I checked back a few hours later and the video appeared there automatically 

[ChristineMclean]

Okay, thank you 

[ChristineMclean]

Can l be able to record my meeting tomorrow morning?

[Realtalktina]

Yes when it's done uploading maybe even hours later the video just appears on my saved file that was completely black 

[ChristineMclean]

Make sure l can record my meeting without no interruption