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Zoom AI Companion2023-05-20 05:16 AM
I have a profile picture for my Zoom account which previously showed up when I joined a meeting (before I turned on Video) or when I turned Video off during a meeting.
Recently my profile picture stopped appearing when I was signed in with the
video off. This has happened in several different meetings.
I have a Zoom account, and if I start a meeting my profile picture does appear when I have Video off.
How can I fix this?
Caroline
2023-05-21 06:30 AM
Hello, Caroline. I'm sorry you are having issues with your profile picture not appearing with the video off. Here is what I would try.
Please let me know if this works. If it does work, please click Accept as Solution.
2023-10-11 10:30 AM
That worked for me.
2023-10-11 05:28 PM
I have the same issue. I tried your steps and it still doesn't work.
could it be that my picture is too large?
2024-08-01 02:08 PM
I also deleted and reloaded my picture, and it still did not work.
2024-08-01 02:10 PM
This did not work. I deleted and reloaded the profile picture, and it still does not show up when I turn the camera off.
2023-06-21 11:58 AM
Are you saying change images/photos?
Is there a way to get your profile image to show during a call without logging into your acccount first?