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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Pre Host sign-in waiting room apperance

Local3
Newcomer
Newcomer

‎2023-11-30 06:43 AM

The "Waiting for the host to start this meeting" screen has an older version of our corporate logo. Happens on all devices. We have customized the waiting room appearance with new version of our logo. I can't find anywhere on the admin interface where this logo appears or could have been loaded. All graphics I can find and access are our current logo. Would be very grateful for any help.

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2023-11-30 08:43 AM

You can check this at the account, group, and individual levels.

 

Account: zoom.us/account/setting - Meeting -> Customize Waiting Room

Group: zoom.us/account/group/#/ ...edit group settings - Meeting -> Customize Waiting Room

Individual: zoom.us/profile/setting - Meeting -> Customize Waiting Room

 

bstrelko_0-1701362602924.png

 

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