cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Polls

Enquiries
Newcomer
Newcomer

Hi there, 

 

For over a week, I cannot access Zoom polls. I cannot create a new one or edit the existent one - anyone else experienced the same issues? What is best way to notify Zoom?

2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Enquiries,

Welcome to the Zoom Community! We're glad to have you here.

Kindly check if polls are still enabled on your account.

You may check out this article on enabling polling for meetings.

Please let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Enquiries
Newcomer
Newcomer

Hi there, 

 

Thank you. They are enabled -- I can access existent polls but I cannot edit them or create new ones; a new window with a black screen opens.