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Personal Meeting ID and Audio Settings

stevenw123
Newcomer
Newcomer

‎2023-12-06 10:39 AM

Hello, I am getting this message when I start a meeting with my Personal Meeting ID
"The meeting does not support dial in or Call Me to join. You cannot connect to the audio"

 

I reinstalled Zoom. The error is still the same.

 

When I went to edit my Personal Meeting ID, I saw this message:

"Only paid user can choose a Personal Meeting ID.

I have been a Basic user for years, but I did have a paid account for awhile. I cancelled my paid account and went back to being a Basic User. I cannot find any information on how to enable dial in or Call Me to Join.

Does anyone know whether or how to fix this problem?

Thanks

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