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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Passcode error msg from Zoom

EllyC
Explorer
Explorer

‎2021-08-19 09:37 PM - last edited on ‎2022-03-25 09:59 AM by Community Moderator | Employee

We often have parents login in zoom for school online class session and Zoom return passcode error message. At our end, nothing is change, the only trick is
1) Get parents to clear the history and re-key in ID and passcode - most of the time this will work
2) Uninstall and re-install zoom - if step 1 does not work.

Is this the security feature from Zoom? But we do noticed only random parents have this issue, not every parent faced this. Anyone has experience and a good solution for this? 

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Celine
Newcomer
Newcomer

‎2021-09-11 11:41 PM

I've installed and re-installed zoom a few dozen times but it won't work.

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