EllyC
Explorer
Explorer
since ‎2021-08-17
‎2021-09-08

User Statistics

  • 4 Posts
  • 0 Solutions
  • 1 Likes given
  • 1 Likes received
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User Activity

Passcode error msg from Zoom

2021-08-19 09:37 PM
We often have parents login in zoom for school online class session and Zoom return passcode error message. At our end, nothing is change, the only trick is1) Get parents to clear the history and re-key in ID and passcode - most of the time this will...

Zoom Version 5.7.5 Sound shared is crackling

2021-08-18 12:01 AM
Dear Zoom support,My colleagues have recently updated Zoom version to V 5.7.5. A few of them (not all), whenever they share sound, the recipients will hear crackling sound from the music/song shared. May I check with you how to resolve this pls? Than...

Virtual background disabled in account settings, however participants still can use it?

2021-08-17 01:17 AM
Hi,I have disabled the virtual background and video filters under settings, however when we start a meeting, all participants are still able to use virtual background except the host? Are there further settings that I missed out? Anyone has the same ...
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