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Participant's video stops he screen shares

Ukrop9
Newcomer
Newcomer

I do virtual notary work and came across this tonight. My client has an android phone and all was going well (we could see and hear each other) until he needed to share his screen to complete his notarization. His video stopped but I could see his screen. I still need to be able to see him on the sidebar and see his screen. I've only had this happen on an android device. Once I ended the call, I played with mine and got an error as well saying "your video is paused during mobile screen sharing." Help?!?!?!?

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