cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Paid member

iamjja
Newcomer
Newcomer

As a paid member how come my meetings stops after 40 minutes always?

4 REPLIES 4

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @iamjja, check out our KB article on Assigning a License. After purchasing a new license from the Zoom Sales team or from the Billing page, you will need to assign it to a user. Let me know if this helps! 🙂

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Bort
Zoom Employee
Zoom Employee

I would also add that after you've assigned that license to your profile, that you also sign-out and back in on the desktop client, to ensure it recognizes that new license as well. 

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi,iamjja

Are you a basic user?

If the conference host is a basic user, the conference will end in 40 minutes.
Please make sure that a paid user hosts it.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Ohkawa, thank you for your contribution! 

 

@iamjja looks like you have a few notable answers to your question 🙂. If you found one of these replies helpful, please mark it "Accept As Solution". Thank you! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?