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iamjja
Newcomer
Newcomer

As a paid member how come my meetings stops after 40 minutes always?

4 REPLIES 4

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @iamjja, check out our KB article on Assigning a License. After purchasing a new license from the Zoom Sales team or from the Billing page, you will need to assign it to a user. Let me know if this helps! 🙂

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Bort
Community Champion | Employee
Community Champion | Employee

I would also add that after you've assigned that license to your profile, that you also sign-out and back in on the desktop client, to ensure it recognizes that new license as well. 

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi,iamjja

Are you a basic user?

If the conference host is a basic user, the conference will end in 40 minutes.
Please make sure that a paid user hosts it.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Ohkawa, thank you for your contribution! 

 

@iamjja looks like you have a few notable answers to your question 🙂. If you found one of these replies helpful, please mark it "Accept As Solution". Thank you! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?