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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Paid account-I'm a user, but want to add the account holder as a host

summergirl
Newcomer
Newcomer

‎2023-04-04 04:31 PM

My boss has the "main account", and I am a user. I scheduled a meeting for tonight, but am not able to attend it. How can I add him as a host? We have a PRO plan, but it doesn't give me the option for an alternative host. 

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Wil-RTAI
Newcomer
Newcomer

‎2023-06-10 02:54 PM

Bumping this question, as I'm having the same issue. All the permissions for alt-hosts are enabled, but the field to actually add one is nowhere to be found.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-06-10 03:33 PM - edited ‎2023-06-10 03:34 PM

Both the owner of the Meeting and the desired Alt Host user must be Licensed and in the same account (that is, on the organizational account owned by the overall owner). 

Here’s a Zoom Support article with more details:

https://support.zoom.us/hc/en-us/articles/208220166-Alternative-Host 


Ray -- check out the GoodClix website or the Z-SPAN website.
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