Zoom Community

Community

Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

The IT admin account is unable to edit users' PMI. I keep getting:

"only your it admin can change your personal meeting id"

That's me!?!

2 REPLIES 2

@ceeadmin well that definitely doesn't sound right! Can you verify that nobody has Disabled the PMI for the account or your group?

I was able to solve this issue.

The account I was trying to change was a basic user I had to change it to licensed and then I was able to change the PMI as an admin.

PMI