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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Only paid users can be added as an alternative host... (all our users are licensed)...

Ehsu2023
Newcomer
Newcomer

‎2023-12-18 09:47 AM

A licensed user attempted to add another (licensed) user to a meeting.

Zoom keeps giving them the error "Only paid users can be added as an alternative host"

 

The users are part of the same organization. Both users are licensed. Both users are "paid". The account is up-to-date on payments. 

 

redacted screenshot of error  https://ibb.co/BrL7MXp

 

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mborris
Newcomer
Newcomer

‎2024-05-29 06:26 AM

Was there a resolution to this? I'm getting the same error. 

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