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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

No recibo el passcode

SAM_1959
Newcomer
Newcomer

‎2022-11-09 10:18 AM

Al iniciar zoom (web o aplicación) me solicita el passcode. Me aparece el recuadro para ingresar el código, pero reviso mi buzón y no recibo el passcode. Uso la opción RESEND, pero de igual manera no recibo ese código. ¿Pueden ayudarme con este problema?

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david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2022-11-10 01:24 AM

Buenas @SAM_1959 ,

 

Imagino que has revisado la carpeta de SPAM? o que no tengas algún filtro de correo de zoom?

De lo contrario, comunicate con soporte para que verifiquen, adjunto enlace:

 

Submit a request 

 

Saludos,

Please mark if this solution helped you so that other colleagues can find it!
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