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No recibo el passcode

SAM_1959
Newcomer
Newcomer

‎2022-11-09 10:18 AM

Al iniciar zoom (web o aplicación) me solicita el passcode. Me aparece el recuadro para ingresar el código, pero reviso mi buzón y no recibo el passcode. Uso la opción RESEND, pero de igual manera no recibo ese código. ¿Pueden ayudarme con este problema?

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1 REPLY 1

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2022-11-10 01:24 AM

Buenas @SAM_1959 ,

 

Imagino que has revisado la carpeta de SPAM? o que no tengas algún filtro de correo de zoom?

De lo contrario, comunicate con soporte para que verifiquen, adjunto enlace:

 

Submit a request 

 

Saludos,

Please mark if this solution helped you so that other colleagues can find it!
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