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No icon for video or audio in participant view

dkopkau
Newcomer
Newcomer

dkopkau_2-1642606944587.png

Does anyone know why?

 

 

 

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @dkopkau, it the participant video on and they're unmuted? The icons shown is whether a participant is muted or has their camera off. Or, they could have camera on and have not connected to audio yet? 

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Zoom Community Moderator
he/him/his

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This reply doesn't help. It appears like they don't have either a mic or a camera since there are no icons displayed. How do they even get into the meeting? 

SASH
Newcomer
Newcomer

I have the same issue with my class attendees. It's so weird . How do they even get into the meeting?!