No camera video while screensharing on recording - bug?

[axeper]

Hi,

I ran into the following problem yesterday.

Despite having the options toggled (Settings -> Recording -> (x) Record video during screen sharing -> (x) Place video next to the shared screen in the recording), my recordings did not have the camera view.

Trying to understand what happened, I have found that Zoom adds the camera view to recording only under certain conditions:

If I select RECORD, then SHARE, then Screen 1 (Entire Screen), it does not add the camera view on the recordings.

If I select RECORD, then SHARE, then Powerpoint (Application windows), it does add the camera view on the recordings.

I am able to reproduce this behaviour consistently.

Thus it appears that the reason why the camera view is missing on the recordings from yesterday was because I shared my entire screen and not the Powerpoint application. 

Why is this the case? The inconsistency of this behaviour does not make any sense to me.

Unless I have missed something and the issue is on my side, I would advise to fix this inconsistent behaviour because this appears to be a problem on Zoom's software side.

Thank you for taking the time to read my post

[PMAB78]

Hi 

Thanks for your hint, but not working for me.

Sometimes the recording is fine with full screen, and sometimes not.

Same with application screen.
Is there a sound workaround zoom people please ?

Best regards