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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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No Audio with Zoom via Firefox ESR browser.

DECH
Participant
Participant

Using an old low spec. laptop running 32bit Debian 12 OS; Zoom app. isn't available.  Audio seems to work normally for everything else; with headphones I'd get some broken up audio.  Chat GPT's dubious advice led nowhere except that all fairly obvious steps were taken checked e.g. browser permissions; volume showing Zoom audio running etc.  Bing Co-pilot gave up and suggested trying Zoom.

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Unfortunately, if you don't keep pace with hardware as well as software then certain apps just will not work. Sounds like it is time for new hardware.