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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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CassiexMiles
Newcomer
Newcomer

Hello, I’m Erin. I’m new to the “Zoom Community” I needed a little help changing my meeting password. How? Every time I try to put a new one it says my old password is wrong and I don’t have an old password! I just started last night around 11:30pm.

 

Thanks, 
A New Zoomer

2 REPLIES 2

jeremyjustin
Community Champion | Employee
Community Champion | Employee

Hi @Erin thank you for your post here on the Zoom Community! If you go in your web browser to https://zoom.us and click "Sign In" in the upper right. Then click "Forgot password?"

jeremyjustin_0-1643483601398.jpeg

You will be able to change it that way! 

 

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

pizzalover28
Contributor II
Contributor II

In that case, you can contact Zoom Support. 

Follow this link: https://support.zoom.us/requests/new