cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

New update keeps crashing after changing background

Jeremy5
Newcomer
Newcomer

‎2022-07-22 06:17 PM

Everything was working fine, then I downloaded the update and now my video keeps crashing if I change the background.

0 Likes
2 REPLIES 2

HEJ
Newcomer
Newcomer

‎2022-07-23 04:10 PM

I had same issue. Zoom support was terrible.

 

Update caused crashing of video, and video freeze on sending side when in meeting.  I did a clean reinstall.  Same problem.  I tracked down the cause to the blur filter. When I turned background to none, problem went away. Setting and background including blur would immediately crash Zoom, and lead to freeze in about 10 seconds.  Turn off background, all work fine.  Support sent older version of zoom to try but I have not had the time.

0 Likes

carloalzona
Newcomer
Newcomer

‎2022-07-24 08:27 PM

I have a similar problem running 5.11.3 (7123) on windows 10. 

0 Likes