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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

New features are not reflected even after updating.

cuo
Newcomer
Newcomer

I updated zoom, but the chat function is not reflected. I have met the computer usage requirements and have the "new meeting chat experience" turned on in my account settings.
Zoom itself has been updated and is the latest.
However, when I log in and start a meeting, the chat display is still the same as before the update and I can't use the new chat features. How can it be reflected?

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