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New Pro User Limited Features

LynnP
Newcomer
Newcomer

‎2023-10-10 02:09 PM

I recently added two new users to my account.  They accepted the license invitations and set-up their accounts.  I can see from the admin console that the account set-up is complete.  One of my colleagues logged in and is seeing the message that she is limited to the 40 minute free version.  I pay for a Pro account.  Does anyone have a fix for this or know what I should do to correct it?  TYIA.

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Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2023-10-10 02:34 PM

Hello,

 

Yiu ha e purchased one pro account. In order for the other two users to have the same abilities that you have to host meetings you would need to purchase two more pro accounts and assign them to these two users.

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

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