cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Need help getting local Zoom recordings off dead computer

Ljp2024
Newcomer
Newcomer

‎2024-03-28 07:53 PM

Hi- I am frustrated and could use some advice.  I left on vacation and came back and my 2017? 2018? MacBook Air is not functioning at all.  It only charges.  I contacted Apple support and they suggested bringing it in, but said my data might be wiped during the repair.  I have three important Zoom recorded interviews that I would like to get off my computer before it’s repaired.  Does anyone have any suggestions on how to get these files?  When I log into Zoom on my husband’s computer, I can see them under locally recorded files, but when I click on them it says I have to be on my (dead) computer to access them. Unfortunately, I thought I was saving on the Zoom cloud this whole time but apparently wasn’t.

 


Any help is appreciated. 

Topics:
0 Likes
0 REPLIES 0