cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Naming Protocols when Downloading Recorded Videos

Steve003
Newcomer
Newcomer

‎2024-04-04 08:16 PM

Hi team, why does a Recorded Zoom call get saved with the client name and correct protocols inside Zoom Recordings, but when you download it to save elsewhere, the naming conventions change to generic terms with no reference to the name and details of the client/s..?

 

You need to go into the video, scroll thru to see who the participants were to be able to rename the video recording correctly....

Topics:
0 Likes
4 REPLIES 4

Steve003
Newcomer
Newcomer

‎2024-04-04 08:17 PM

Example

Preview file
94 KB
0 Likes

Steve003
Newcomer
Newcomer

‎2024-04-07 10:08 PM

Can anyone from Zoom HQ respond...?

0 Likes

Steve003
Newcomer
Newcomer

‎2024-04-14 10:35 PM

Anyone.... Support??

 

0 Likes

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-04-22 07:46 AM

Hi @Steve003  thank you for posting for the first time, and welcome to the Zoom Community!

 

I'll research this topic 🔍 and follow up with you shortly. In the meantime, we invite other community members and Zoom users to contribute their insights on the matter as well.


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes