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My name is not displayed correctly

andrew_win
Newcomer
Newcomer

I have the latest version of the application. My name is written correctly on my profile, but when I join a conference, strange characters appear. This only happens on Zoom. My name is in Ukrainian and I need it to be displayed correctly

andrew_win_0-1697701964175.png

In conference is like that:

andrew_win_1-1697702134690.png

 

2 REPLIES 2

tshkahn
Newcomer
Newcomer

I have the same problem, I live in israel & want my name displayed in Hebrew.  Up to a few days ago my name was displayed correctly but during the past few days Hebrew looks  like this: xxxx xx xx (lower case "x")  

tshkahn_0-1698132846952.png

 

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @andrew_win @tshkahn 

 

Zoom is aware of this issue and investigating the cause and a resolution. As a workaround, meeting participants can manually change their display names. If you're the host of the meeting, ensure that you have allowed participants to rename themselves in the meeting settings.

 

I hope this helps!

 


Carla (she/her/hers)
Zoom Community Team
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