cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

My brother-in-law made a MP4 file of the memorial for his brother and I can't make it visible

McBarb
Newcomer
Newcomer

‎2022-03-31 07:22 PM

McBarb_0-1648779639903.png

The memorial service on Zoom is Sat morning, and in the "run-through" those on the Zoom could hear it, but not see it. What do I need to do as I open this document and then try to share it?  Thank you in advance for your help.

0 Likes
1 REPLY 1

RajanB
Zoom Employee
Zoom Employee

‎2022-03-31 09:05 PM

Hi McBarb

 

MP4 videos are best shared using "Advanced" Sharing. Please refer to the article below if it resolves your problem.

https://support.zoom.us/hc/en-us/articles/360051673592-Sharing-a-recorded-video-with-sound-during-yo...

 

0 Likes